Farmington Hills, Mich., January 10, 2026 — Amerisure has appointed Amjed Al-Zoubi Chief Information and Data Officer (CIDO), broadening his leadership responsibilities as the company continues to strengthen how insight, analytics, and artificial intelligence (AI) inform decision-making across the organization.

In this capacity, Al-Zoubi will lead Amerisure’s analytics and AI efforts, aligning technology, information, and security capabilities in support of the company’s long-term strategy. His work will focus on turning complex information into clear, actionable insights—supporting underwriting, claims, and operational teams—while advancing responsible AI use, sound data practices, and cybersecurity.

“I am pleased to announce that Amjed Al-Zoubi will be taking on an expanded leadership role as our new Chief Information and Data Officer,” said Greg Crabb, President and CEO of Amerisure. “This appointment reflects Amerisure’s commitment to harnessing the power of data, analytics, and AI to help better serve our agents and �鶹ԭ��.”

Al-Zoubi’s appointment builds on Amerisure’s continued investment in analytics-driven insight and digital platforms—helping teams make more informed decisions, respond more quickly to risk, and deliver consistent service.

“I’m very proud to step into this expanded role and energized by the opportunity ahead,” said Al-Zoubi. “Our focus is not just on advancing technology, but on making data more meaningful and usable for the people making critical decisions every day. When analytics and AI are aligned with business strategy, they become powerful tools for clarity, consistency, and long-term performance.”

With this evolution, Amerisure continues to build on a disciplined approach to innovation—using insight and technology to support informed decisions, strong partnerships, and lasting value for the �鶹ԭ�� and communities we serve.

About Amerisure Insurance

Amerisure is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. Amerisure has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit Amerisure.com.

Farmington Hills, Mich., December 10, 2025 — Amerisure is proud to once again be named one of for the fourth year in a row. The annual program recognizes top work environments for technology professionals, highlighting organizations that excel in culture, career development, benefits, and overall employee experience.

In the rankings, the company placed 5^th overall among small organizations (1,000 or fewer employees), with additional distinctions placing Amerisure among the top ten across key categories, including Workplace Modernization, Career Development & Training, Benefits & Compensation, Employee Retention & Engagement, and Workplace Culture — demonstrating how Amerisure’s IT teams continue to thrive in a high-impact, people-first environment.

“We’re honored to receive this recognition for a fourth consecutive year,” said Amjed Al-Zoubi, Amerisure’s Chief Information Officer. “Our technology teams play a vital role in delivering best-in-class service to our employees, agency partners, and �鶹ԭ��. This award reflects their expertise, their commitment to innovation, and the strong culture we’ve built together.”

Computerworld’s Best Places to Work in IT program evaluates organizations through a comprehensive survey covering training and career growth, DEI initiatives, hybrid work strategies, retention and engagement, and competitive benefits. Amerisure’s recurring placement in the rankings highlights the company’s sustained investment in developing IT talent and creating an environment where employees can advance their skills and contribute to meaningful enterprise transformation.

“Innovation thrives when people are trusted and challenged,” said Erin Buddie, Chief Human Resources Officer at Amerisure. “We’re proud to continue strengthening a workplace where employees feel supported, empowered, and confident in the impact they’re making.”

This honor adds to Amerisure’s growing list of national workplace awards. Recently, the company was also named among the Best and Brightest Companies to Work For^® and recognized by Business Insurance as a Best Place to Work in Insurance.

To read the full 2026 Computerworld results and special report, visit

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About Amerisure Insurance

Amerisure is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. Amerisure has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit Amerisure.com.

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The Guidewire^® All-Star program recognizes professionals who transform complex technology into meaningful business results. Meg has done exactly that. Over the course of ten years, she has helped reshape Amerisure’s billing landscape, guiding a series of behind-the-scenes changes that culminated in the automation of Loss Sensitive billing—one of the most intricate and consequential areas of the business.

It was a change that mattered. For decades, Loss Sensitive billing was handled manually, an exacting process requiring countless hours of detailed oversight. Under Meg’s leadership, Amerisure transitioned to a fully automated system in Guidewire BillingCenter^® (ABC). The shift wasn’t just operational—it was transformational.

For agency partners and �鶹ԭ��, it meant new conveniences that reflect the way people want to work today:

• 24/7 online access to billing information
• Automated payment options and account visibility through
• Paperless billing with customizable notifications
• A clear view of balances and payment history at their fingertips

For Amerisure’s production and billing teams, the benefits have been equally powerful. Collateral management, invoicing, cash application, and delinquency processes are now automated, reducing errors and freeing up teams to focus on what matters most—serving customers and solving challenges with speed and care. Each milestone marked progress in Amerisure’s digital transformation , reinforcing our commitment to innovation and operational excellence.

Reflecting on the accomplishment, Meg shared:

“This was a long road, but one worth taking. If we hadn’t completed the earlier automation projects, bringing the SR book of business into ABC would not have been possible. I’d like to thank the billing team—Jason Matz, Miu Lee, Elizabeth Tuttle-Janes and Craig Calkins—whose hard work and collaboration made all the �徱�ڴڱ����Գ���.”

“We were on a very tight timeline, yet we went live with minimal defects, fewer than 20 each time. That’s a testament to the incredible people on this project.”

The project began in July 2024 and, with remarkable precision, Large deductible policies went live in ABC April 2025 and Retrospective policies by August 2025. Each go-live had fewer than 20 defects—a rare feat for projects of this complexity. And today, the results are clear. Processes once known for painstaking manual steps are now streamlined, accurate, and efficient. Policyholders have more control, agencies have better tools, and Amerisure has strengthened its ability to serve.

Congratulations to Meg on this well-deserved recognition. Her perseverance, expertise, and leadership embody the spirit of innovation that defines Amerisure—and continue to shape not just our future, but the future of the insurance industry.

Musculoskeletal disorders (MSDs) remain a significant challenge in workplace safety, with the private sector 976,090 musculoskeletal disorder cases that led to days off of work in 2021-2022. These injuries, often caused by repetitive motion, force, vibration, and awkward positions, can result in severe sprains, strains, and back injuries.

According to and the , workers in warehouse and distribution roles also face some of the highest rates of serious injury, particularly from overexertion. Reducing these risks not only protects physical health, but also contributes to stronger retention and overall employee well-being.

Innovative Risk Management Solutions

Amerisure’s commitment to pioneering innovative safety solutions has recently seen remarkable advancements under the . With a focus on cutting-edge technology to combat workplace injuries, Amerisure was awarded a safety grant to pilot , designed to mitigate lower back injuries—a prevalent concern in MSD-related claims.

“Amerisure is proud to support the NSC’s efforts to develop repeatable, real-world safety solutions,” said Ryan Anderson, Risk Management Technology Programs Manager at Amerisure.

“We see firsthand how physically demanding jobs take a toll on workers. That’s why we’re so focused on prevention—especially through emerging technologies that help our �鶹ԭ�� protect their teams.”

Real Results

Amerisure partnered with several �鶹ԭ�� across various regions to evaluate the impact of HeroWear exosuits in real-world work environments. Two organizations participated in a 90-day pilot program, while another conducted an extended 12-month evaluation.

During this time, employees integrated these cutting-edge exosuits into their daily routines; extensive feedback was collected through employee surveys, alongside critical HR metrics like injury rates, productivity levels, absenteeism, and turnover rates. This comprehensive data collection allowed the study to capture both the quantitative and qualitative benefits of the exosuit technology in real-world applications.

The results were compelling:

• One company reported a 40.74% decrease in worker fatigue from heavy lifting and a 26.92% reduction in lower back discomfort
• Another detailed a 42.19% reduction in fatigue from heavy lifts alongside a 32.84% reduction in lower back discomfort
• Among nearly 100 workers using exosuits for over a year, zero back strain injuries were reported, along with an average 42% reduction in lower back discomfort and a 26% drop in work-related fatigue

“At Amerisure, my goal in working with each of my clients is to mitigate any potential risks to their business—which includes protecting each of their workers,” said Anderson. “It’s exciting to see measurable results in the data—but even more meaningful to witness firsthand how this technology is improving safety, comfort, and confidence on the job.”

Promising Results and Future Plans

Following a successful showcase at the National Safety Council’s Annual Congress and Expo last fall, plans are underway to expand the use of the HeroWear exosuits across more �鶹ԭ��—bringing this proven safety innovation to more workplaces where it can have a meaningful impact.

“We are thrilled to be identified among the nation’s top safety innovators and work together with the NSC in implementing cutting-edge solutions for the prevention of workplace injuries,” said Kevin Clary, Vice President of Risk Management at Amerisure. “Our participation in the grant program reflects a core part of our service philosophy—delivering emerging safety technologies that help our agency partners and �鶹ԭ�� create safer, more resilient workplaces.”

For more updates and to explore how we’re working together to make safety a priority, visit amerisure.com

In this role, Ms. Varghese will lead the strategy and execution of Amerisure’s application engineering initiatives, helping to accelerate innovation, enhance operational efficiency, and drive digital transformation across the enterprise. She brings more than 20 years of experience in technology leadership, product innovation, and engineering operations.

“Cereen brings a deep understanding of how to align technology with business goals to deliver meaningful impact,” said Amjed Al-Zoubi, Chief Information Officer at Amerisure. “Her extensive leadership experience, proven ability to drive innovation, and commitment to building high-performing teams make her a tremendous asset to Amerisure as we continue to transform and modernize our digital capabilities.”

Before joining Amerisure, Cereen held senior leadership roles at organizations including Infosys Technologies, Société Générale, Concentrix, Our Daily Bread Ministries, and most recently, Caresoft Global as Chief Product Officer. While serving at Caresoft, Cereen led the development and launch of an AI-enabled idea platform and built and scaled a global engineering and technology team while driving innovation and leveraging emerging technologies to deliver customer-centric solutions.

Recognized among the Top 50 Women Leaders in Technology, Ms. Varghese is known for her strategic vision, disciplined execution, and people-first leadership style. She holds certifications in EFQM, Agile Practices, and CMMI benchmarking, and is passionate about mentoring talent and fostering agile, results-driven cultures.

About Amerisure Insurance
Amerisure is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. Amerisure has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

Musculoskeletal disorders (MSDs) remain a significant challenge in workplace safety, with the private sector 976,090 musculoskeletal disorder cases that led to days off of work in 2021-2022. These injuries, often caused by repetitive motion, force, vibration, and awkward positions, can result in severe sprains, strains, and back injuries.

Innovative Pilot Program Launch

Amerisure’s commitment to pioneering innovative safety solutions has recently seen remarkable advancements under the MSD Solutions Lab. With a focus on cutting-edge technology to combat workplace injuries, Amerisure was awarded a safety grant to pilot , designed to mitigate lower back injuries—a prevalent concern in MSD-related claims.

“As pioneers in workplace safety solutions, we always prefer to help prevent an employee’s injury altogether. This is why we are very excited to assist the NSC’s with their work to develop repeatable solutions that improve workplace safety,” explained Ryan Anderson, a risk management technology programs manager at Amerisure.

Selection and Testing of Policyholders

Amerisure partnered with two �鶹ԭ�� in the Midwest and Southeast, providing each with ten HeroWear Apex 2 exosuits for a 90-day evaluation period. During this time, employees integrated these cutting-edge exosuits into their daily routines; extensive feedback was collected through employee surveys, alongside critical HR metrics like injury rates, productivity levels, absenteeism, and turnover rates. This comprehensive data collection allowed the study to capture both the quantitative and qualitative benefits of the exosuit technology in real-world applications.

Promising Results and Future Plans

The preliminary feedback from the pilot has been overwhelmingly positive, with early indicators promising a significant reduction in lower back stress. Amerisure is now preparing a detailed case study, which will soon be published to share insights and outcomes from the pilot program.

Following a successful showcase at the National Safety Council’s recent Annual Congress and Expo in Orlando, plans are underway to expand the use of these exosuits across more �鶹ԭ��, underscoring our role as a leader in proactive workplace safety measures.

“We are thrilled to be identified among the nation’s top safety innovators and work together with the NSC in implementing cutting-edge solutions for the prevention of workplace injuries,” said Kevin Clary, Amerisure’s vice president of risk management. “Our company’s participation in the grant program speaks to our service differentiator of identifying and offering emerging safety technologies to the benefit of our agency customers and �鶹ԭ��.”

For more updates and to explore how we’re working together to make safety a priority at: https://bit.ly/3BldDFl.

SureConnect^® is designed to enhance the insurance management process for �鶹ԭ��, employees, and agency partners alike. It allows users to efficiently file claims, access loss data, and check claim statuses with reduced wait times and minimal manual intervention.

The recent enhancements to SureConnect^® have yielded remarkable improvements: a reduction in customer onboarding time by over 60%, an increase in user satisfaction scores from 83 to 91, and a 16% increase in the value of the portal to agency customers. These advancements have not only improved the daily operations for Amerisure’s partners but have also significantly enhanced their overall experience.

“We are focused on the customer experience at Amerisure and recognize the growing importance of digital interactions in insurance,” said Amjed Al-Zoubi, Chief Information Officer at Amerisure. “This award reflects our approach to partnering with customers and applying feedback to extend the SureConnect^® �徱�ڴڱ����Գ���.”

The ongoing development of the comprehensive, usercentric SureConnect^® portal is a testament to Amerisure’s dedication to innovation and excellence. As the digital landscape evolves, Amerisure continues to anticipate and respond to the needs of the modern insurance customer, ensuring that each update not only addresses current challenges but also sets new standards in the insurance industry.

About Amerisure Insurance
Amerisure is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an “A” (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. Amerisure has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

Be sure to check out the risk management technology Amerisure has to offer policyholder businesses at our new Risk Management Technology webpage!

Understanding the Problem Before Seeking Tech Solutions

Before diving into the realm of innovative technology, companies must first thoroughly understand the specific problem they are aiming to solve. Engaging with a novel tech solution showcased at a conference, without a clear and present need, can lead to inefficient use of both time and financial resources. This foundational understanding ensures that investments in technology are both strategic and beneficial.

Integrating Safety Technology

In the domain of workplace safety, technology should be considered only after applying the Hierarchy of Controls. This approach assesses whether a hazard can be outright eliminated or significantly mitigated through engineering changes rather than through behavioral adjustments alone. For instance, it is more effective and sustainable to automate a process or redesign a workstation to prevent strenuous physical tasks such as bending to lift heavy materials repeatedly, rather than to rely on wearable sensors that prompt workers to adjust their movements.

Overestimation of Product Adoption

Vendors often have a clear understanding of their safety technology’s capabilities; however, they may overestimate how eagerly such technology will be adopted by the workforce. Resistance to change is a common human behavior, particularly with interventions such as safety initiatives that require new habits or routines. It is crucial for management to recognize the extensive planning, management, and effort required to implement these technologies effectively. Underestimating these factors can compromise the return on investment and may even foster a perception among employees that the company is indifferent to their safety, potentially eroding the organization’s safety culture.

The Foundation of Safety Programs Before Tech Integration

Technology should not be seen as a panacea for all safety program deficiencies. A well-established safety program is a prerequisite before considering the integration of innovative safety tech solutions. Technology amplifies the effectiveness of what is already in place; it does not typically resolve the fundamental weaknesses of a safety program. For example, a robust safety program that utilizes safety management software effectively will enhance efficiencies and provide timely, actionable insights. On the other hand, a weak safety program may lead to the underutilization of such technology, wasting resources and potentially obscuring critical issues like poor hazard understanding.

Commitment to Safety Tech

For a successful integration of new safety technology, an organization must be willing to allocate sufficient resources, including time for a dedicated program champion or manager. The experience with telematics in the automotive industry illustrates this well; these devices have the potential to significantly improve driver behavior and reduce incidents, but only if they are actively managed. Passive installation without active monitoring, feedback, and accountability will not yield the desired improvements. Managers tasked with these responsibilities must have the capacity to handle them, underscoring the need for a thoughtful approach to capacity planning, incentives, and accountability mechanisms.

Key Takeaways

Problem Identification: Ensure that the specific safety issues are well-understood before integrating technology.

Hierarchy of Controls: Apply fundamental safety measures before considering technological solutions.

Realistic Adoption Expectations: Prepare for potential resistance and ensure robust management support for new safety technologies.

Safety Program Foundation: Technology should build upon, not attempt to replace, the foundations of an already established safety program.

Resource Allocation: Dedicate necessary resources, including personnel, to manage and monitor safety technology effectively.

Looking Ahead

Successfully integrating safety technology into workplace practices requires more than just acquiring tools. It involves a deep understanding of specific problems, strategic application of safety measures, and a solid foundation in existing safety programs. The commitment of the entire organization, from management to every team member, is crucial for leveraging these technologies to enhance safety outcomes and promote a culture of continuous improvement and innovation.